What is AIOps ?
AIOps stands for Artificial Intelligence for IT Operations. It’s a new approach to managing technology that uses machine learning and artificial intelligence to help you discover problems before they happen, predict when they will happen, and resolve them quickly.
It helps you reduce your downtime, improve uptime, and boost productivity by combining the best human and machine intelligence to handle routine tasks while freeing your IT staff to focus on more important things.
Let’s dive in and understand the difference between DevOps and AIOps:
DevOps is a methodology for building and deploying software systems that focuses on collaboration between the business, development, and operations teams. It emphasizes automation and continuous deployment to increase productivity.
AIOps (or AI-driven IT Operations Analytics) is an approach to IT operations that uses machine learning and predictive analytics to identify anomalies in applications or infrastructure. It helps you improve efficiency by fixing problems before they cause customer issues.
Key capabilities of AIOps
AIOps is a robust set of technologies that can help your company run more efficiently and deliver better-quality customer services.
The critical capabilities of AIOps include the following:
- Self-learning algorithms can automate routine tasks and make recommendations for improvement in areas where the system still needs to be trained.
- Real-time monitoring of applications, server systems, network devices, and other IT infrastructure components. It allows you to identify issues before they impact customers or operations.
- Automated resolution of problems through automation and machine learning.
- The ability to analyze data to make decisions, such as automating a process based on the analysis of historical data or making suggestions based on user behavior patterns.
An AIOps solution will help your organization better identify incidents before they happen so that you can prevent them from happening in the future.
“IT operations is challenged by the rapid growth in data volumes generated by IT infrastructure and applications that must be captured, analyzed and acted on. Coupled with the reality that IT operations teams often work in disconnected silos, this makes it challenging to ensure that the most urgent incident at any given time is being addressed.”
Artificial Intelligence
AI/ML expands the possibilities for proactive actions and real-time alerts.
BPM & RPA
BPM and RPA are complementary tools that will facilitate IT processes streamlining.
Process Mining
Process mining and mapping allow companies to accelerate their transformation.
AIOps Support
In order to succeed in their AIOps journey, companies need adapted support.
Custom AI Platform for IT Operations
We rely on your existing IT stack to integrate our state of the art AIOps platform